Cisco's Jabber for everyone offer FAQSubscribe to Bloggers speak out on Brad. Reese. Com. Cisco's Jabber for everyone offer FAQCisco is offering a services reimbursement of up to $2. Jabber deployments. Mon, 4/2. 3/1. 2 - 4: 1. View comments. Last week, Cisco senior vice president Barry O'Sullivan announced that Cisco was making its Jabber clients available for free to Cisco's Unified Communications Manager (CUCM) customers. Cisco's Q2'FY1. 2 collaboration sales (which includes CUCM and Jabber sales), sequentially declined over the previous 2 quarters, Q1'FY1. Q4'FY1. 1. It appears Cisco is facing stiff competition from both the Microsoft Lync and Salesforce. Chatter products. Cisco unified communications vs. Microsoft unified communications. Interestingly, according to the slide presentation below, Cisco is offering a services reimbursement of up to $2. Jabber deployments: Cisco's Jabber for everyone offer FAQ: Q. What's in it for the partner?
Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 10.x. A. Jabber for Everyone will motivate more active consideration, trial, and deployments of Cisco Jabber and Cisco Unified Presence at Cisco Unified Communications Manager customers. Getting Jabber deployed accelerates broader deployment of Unified Communication Managers call control, IP phones, Tele. Presence endpoints and infrastructure, and Web. Ex conferencing. It also leads to significant cross- sell and pull- through opportunities for additional bandwidth, wireless, security, and partner deployment services. Use this as a conversation starter to what Cisco is offering to the customer and the services you can provide to get this operational today. For Cisco's Q4. FY1. We will be providing a services rebate of up to $2. View and Download Polycom 1500 administrator's manual online. RealPresence Collaboration Server. 1500 Server pdf manual download.Q. What is the "Jabber for Everyone" Offer? A. Cisco is making presence and instant messaging (IM) capabilities and Cisco Jabber clients available to all employees at our Cisco Unified Communications Manager customers. Jabber IM client applications and Cisco Unified Presence (on- premises) licenses will be available to Unified Communications Manager customers at no additional license cost. Customers can deploy Jabber IM for their entire enterprise, even for employees not currently using Unified Communications Manager for call control.Users can access Jabber IM across multiple platforms and devices, including Windows, Mac, i.Phone, i. Pad, Cisco Cius, Blackberry, Android, and web applications built using the Jabber SDK.Q. When will the offer be orderable? Is this a promotion or permanent price change?A. Orderability is expected in late May, with availability in early June.Currently, there is no end date to the offer. Q. What are the benefits of this offer? A. Customer Benefit: Cisco believes that voice and video call control and presence and IM provide the foundation for real- time communications. Jabber for Everyone lets customers simply and cost- effectively make presence and IM available to all users across all devices, while also ensuring that they are deploying a unified communications and Bring Your Own Device (BYOD)- ready client. Once licensed for full collaboration, Jabber lets customers use any capability on any device, so they will be ready to move beyond IM to more advanced collaboration capabilities that can transform their business, such as mobile video that can call Cisco Tele. Presence. Q. What features are included in the offer? A.- File transfer- Presence status- Server IM logging- Client chat history- One- on- one and group chat- Experience: Only see IM features- Federations: Existing except AOL- Microsoft Office 2. Presence and Click to IM (Windows)- Mobile: i. Pad, i. Phone, Blackberry, Cisco Cius, Android (2. HCY1. 2)- Initiate, join Cisco Web. Ex meetings for Mac, Windows (2. HCY1. 2)Q. Is there a limit to how many "free" users I can have? A. No. Q. Does the offer apply to both the Cisco on- demand and on- premises deployments of presence/IM? A. No. The offer is for Cisco Unified Presence licenses used for premises- based deployments only. The Web. Ex Connect Presence and IM service is not included in the Jabber for Everyone offer. Q. What capabilities are provided for IM- only users through the Jabber for Everyone offer? A. The IM and presence capabilities for IM- only users include point- to- point chat, ad hoc group chat, IM history, multidevice IM, IM logging, network- based presence, and various enterprise federations and consumer federations. Q. What clients can be used with this offer? A. Any Jabber client can be used with this offer: Jabber for Windows or Mac OS as well as the Jabber IM for i. OS, Android, or Blackberry (as available). In addition to the core IM services above, each client provides various Jabber features that are compatible with the OS deployment. Q. Are there any server- side support limitations on the offer? A. Integrations with third- party clients are not part of the offer, nor is persistent chat service. Q. What versions of Cisco Unified Communications Manager are supported for this offer? A. Cisco Unified Communications Manager versions 7. Cisco Unified Presence version 8. Q. What hardware is needed for the offer? A. Existing Cisco Unified Communications Manager hardware can stay intact. If Cisco Unified Presence is not currently deployed, hardware or VM would need to be deployed to support IM. The supported hardware for Cisco Unified Presence can be found in the compatibility matrix. More information is on the UC Virtualization site. Q. How are Essential Software Support (ESW) and Unified Communications Software Subscription (UCSS) provided with the offer? A. ESW and UCSS are provided for the offer as part of the existing ESW and UCSS contract for the User Connect License (UCL) and Cisco Unified Workspace Licensing user licenses for the main Cisco Unified Communications Manager deployment. Q. What do I have to do at the administration level to set up the offer, if Cisco Unified Presence is already available? A. There are several straightforward steps: 1. Make the Jabber client available to the end users. Assign the end users the presence/IM capabilities on Cisco Unified Communications Manager. Load the cop file onto Cisco Unified Communications Manager (download from Cisco Unified Communications Manager utilities folder on SW Center) to allow for assignment of Client and Presence to users at no additional license cost. Q. What do I have to do if the customer does not already have Cisco Unified Presence? A. All Cisco Unified Presence software and licensing is available as part of the offer. It is necessary to provide a hardware or VM platform on which the Cisco Unified Presence software can be installed and provisioned. Q. What do I have to do if the customer already has Cisco Unified Presence? A. If a customer already has Cisco Unified Presence, they would need to upgrade to version 8. Jabber for Everyone offer. Q. Will Cisco pay the partner for installing this offer, or does a Cisco systems engineer do it? A. No; the intention is that a customer either does the service or pays a partner to deploy. Q. How will this change affect Cisco Unified Workspace Licensing? A. The only capabilities enabled in the Jabber for Everyone offer are IM and presence. There is no call control, softphone, visual voicemail, or call history. So a UCL to enable this capability would also require the $5. At that point, Cisco Unified Workspace Licensing standard is the better option. Q. How can a Cisco Unified Communications Manager customer upgrade from a Jabber IM environment to full Jabber unified communications capabilities? A. The customer would need to purchase the full Jabber unified communications client and the required UCL or Cisco Unified Workspace Licensing to support the client. The following example best explains how a customer would upgrade to the full Jabber unified communications capabilities: User A is a UCM user with a Cisco IP phone, is licensed with Enhanced UCL, and does not have Cisco Unified Presence IM and presence deployed. User A takes advantage of the Jabber for Everyone offer and adds Jabber IM for Windows to his desktop PC. If User A now wants to take advantage of the full unified communications capabilities of the Jabber for Windows client and use Jabber's soft client functionality as a secondary device to his desk phone, he needs to order an Adjunct License ($8. Jabber for Windows UC client ($5. Or, as a cost- effective alternative, User A could upgrade to Cisco Unified Workspace Licensing Standard at a cost of $1. Cisco Unity or Unity Connection.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. Archives
November 2017
Categories |